:root{
  --bg:#f6f7f9;--card:#fff;--text:#202327;--muted:#6b7078;--line:#e3e6ea;
  --purple:#5b226f;--purple2:#7b2f8f;--orange:#ef7f0a;--orange2:#ff9b1a;
  --dark:#34373b;--danger:#bd2935;--warn:#aa6b00;--ok:#22704a;--blue:#24698e;
  --shadow:0 8px 24px rgba(31,35,40,.07);--radius:14px;
}
*{box-sizing:border-box}
html{background:var(--bg)}
body{margin:0;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;background:var(--bg);color:var(--text);font-size:14px}
a{color:var(--purple);text-decoration:none}
.topbar{height:76px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 22px;position:sticky;top:0;z-index:30;box-shadow:0 3px 14px rgba(25,30,38,.05)}
.brand{display:flex;align-items:center;width:265px;min-width:265px;padding-right:16px}.brand img{display:block;width:245px;height:auto;max-height:58px;object-fit:contain;object-position:left center}
.nav{display:flex;gap:2px;align-items:center;flex:1;min-width:0;overflow-x:auto;scrollbar-width:none}.nav::-webkit-scrollbar{display:none}.nav a{color:#4c4f55;padding:10px 10px;border-radius:8px;font-size:13px;font-weight:650;white-space:nowrap}.nav a:hover{background:#f5f0f7;color:var(--purple)}
.userbox{font-size:12px;text-align:right;line-height:1.35;white-space:nowrap;margin-left:12px}.userbox b{display:block;font-size:13px}.userbox span{color:var(--muted)}.userbox a{color:var(--orange);font-weight:700}
.layout{max-width:1480px;margin:0 auto;padding:22px}
.page-head{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px}.page-head h1{margin:0;font-size:27px;letter-spacing:-.5px}.page-head p{margin:5px 0 0;color:var(--muted);max-width:760px}
.actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.form-actions{margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
.btn{border:0;background:var(--purple);color:#fff;padding:10px 14px;border-radius:9px;font-weight:750;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:7px;font:inherit;font-weight:750}.btn:hover{filter:brightness(1.035)}.btn.orange{background:var(--orange);color:#fff}.btn.dark{background:var(--dark)}.btn.light{background:#fff;color:#4b4f55;border:1px solid #d7dce2}.btn.danger{background:var(--danger)}.btn.small{padding:7px 10px;font-size:12px}
.grid{display:grid;gap:14px}.cards{grid-template-columns:repeat(6,minmax(0,1fr));margin-bottom:16px}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.metric{padding:16px}.metric .label{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.7px;font-weight:750}.metric .value{font-size:29px;font-weight:850;margin-top:3px;letter-spacing:-1px}.metric.alert .value{color:var(--danger)}.metric.warn .value{color:var(--warn)}.metric.ok .value{color:var(--ok)}
.section{padding:18px;margin-bottom:16px}.section h2{font-size:17px;margin:0 0 13px}.section h3{font-size:14px;margin:13px 0 8px}
.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse;min-width:900px}.table th{font-size:10.5px;text-transform:uppercase;letter-spacing:.55px;color:#747a83;text-align:left;padding:10px 9px;border-bottom:1px solid var(--line);white-space:nowrap}.table td{padding:10px 9px;border-bottom:1px solid #eef0f3;font-size:12.5px;vertical-align:top}.table tr:hover td{background:#fbfbfc}.ref{font-weight:850;color:var(--purple);white-space:nowrap}
.badge{display:inline-block;border-radius:999px;padding:4px 8px;font-size:10.5px;font-weight:800;background:#eee}.badge.Critical{background:#ffe4e6;color:#a11d29}.badge.High{background:#fff0d8;color:#9b5e00}.badge.Normal{background:#e7eff9;color:#325c86}.badge.Low{background:#edf0f2;color:#5e6871}.status{background:#eee;color:#454b54}.status.Unallocated{background:#ffe5e5;color:#a51c26}.status.Allocated,.status.Accepted{background:#eee6f2;color:#653078}.status.Travelling,.status.On-Site,.status.Remote-Support{background:#e0f1fb;color:#215f80}.status.On-Hold{background:#f3eee4;color:#7a5d23}.status.Quote-Required{background:#fff0d9;color:#975c00}.status.Completed{background:#e2f4e9;color:#226b47}.status.Closed{background:#eceef0;color:#585f67}
.sla-breach{color:var(--danger);font-weight:850}.sla-ok{color:var(--ok);font-weight:850}.muted{color:var(--muted)}.nowrap{white-space:nowrap}
.form-grid{display:grid;grid-template-columns:repeat(12,1fr);gap:12px}.field{grid-column:span 4}.field.half{grid-column:span 6}.field.full{grid-column:1/-1}.field.third{grid-column:span 4}.field.quarter{grid-column:span 3}.field label{display:block;font-size:11.5px;font-weight:800;color:#5b6169;margin-bottom:5px}.field input,.field select,.field textarea{width:100%;border:1px solid #ced4db;border-radius:9px;padding:10px 10px;background:#fff;color:#202327;font:inherit}.field textarea{min-height:82px;resize:vertical}.field input:focus,.field select:focus,.field textarea:focus{outline:3px solid rgba(91,34,111,.08);border-color:#9d72aa}.compact-form{max-width:1120px}
.flash{padding:11px 14px;border-radius:10px;margin-bottom:14px;font-weight:700}.flash.success{background:#e7f6ed;color:#246b46}.flash.warning{background:#fff2d8;color:#805700}.flash.danger{background:#ffe4e6;color:#98202a}
.split{display:grid;grid-template-columns:minmax(0,2fr) minmax(320px,1fr);gap:16px}.stack{display:grid;gap:14px}.note{border-left:3px solid var(--purple);background:#faf8fb;padding:9px 11px;border-radius:7px;margin-bottom:7px}.note.Engineer{border-color:var(--orange)}.note small,.audit small{color:var(--muted)}.audit{padding:8px 0;border-bottom:1px solid #eef0f2}
.workflow{display:flex;gap:7px;flex-wrap:wrap;margin:11px 0 15px}.hero-call{background:linear-gradient(120deg,#3c2a40,#5d2e6c);color:#fff;border-radius:14px;padding:17px 19px;margin-bottom:15px;box-shadow:var(--shadow)}.hero-call .meta{display:flex;gap:12px;flex-wrap:wrap;color:#eee5f0;font-size:12.5px;align-items:center}.hero-call h1{margin:2px 0 7px;font-size:23px}.engineer-board{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px}.engineer-col{padding:14px}.engineer-col h3{margin:0 0 4px}.job{padding:9px;border:1px solid var(--line);border-radius:9px;margin-top:8px;background:#fcfcfc}.job .jobtitle{font-weight:800}
.filterbar{padding:13px;display:flex;gap:9px;align-items:end;flex-wrap:wrap;margin-bottom:15px}.filterbar .field{min-width:140px;grid-column:auto}.filterbar .field input,.filterbar .field select{padding:8px 9px}.bar-list{display:grid;gap:8px}.bar-row{display:grid;grid-template-columns:170px 1fr 42px;gap:9px;align-items:center;font-size:12px}.bar-track{height:11px;background:#edf0f3;border-radius:8px;overflow:hidden}.bar-fill{height:100%;background:linear-gradient(90deg,var(--purple),var(--orange));border-radius:8px}.charts{grid-template-columns:repeat(2,minmax(0,1fr))}
.login-shell{min-height:100vh;display:grid;place-items:center;background:linear-gradient(145deg,#f6f7f9 0,#fff 45%,#f4edf6 100%);padding:20px}.login-card{width:min(460px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;padding:29px;box-shadow:0 28px 75px rgba(30,33,38,.14)}.login-brand{text-align:center;margin-bottom:22px}.login-brand img{width:100%;max-width:360px;height:auto;margin:0 auto 13px}.login-card h1{margin:2px 0 0;font-size:25px}.login-card p{color:var(--muted)}.login-card input{width:100%;padding:12px;border:1px solid var(--line);border-radius:9px;margin:5px 0 12px}.login-card .btn{width:100%;padding:12px}
.quote-panel{background:linear-gradient(120deg,#fff9f0,#fbf7fc);border-color:#eadcf0}.empty{text-align:center;padding:32px;color:var(--muted)}
.phone-url{font-size:18px;font-weight:850;background:#f3f4f6;border:1px solid var(--line);padding:12px;border-radius:9px;margin:10px 0;word-break:break-all}.mobile-test{border-top:4px solid var(--orange)}
/* Engineer mobile experience */
.engineer-metrics{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:14px}.mobile-job-list{display:grid;gap:10px}.mobile-job{display:block;padding:14px;color:var(--text)}.mobile-job:hover{border-color:#d3c2d9;box-shadow:0 8px 22px rgba(47,31,50,.09)}.mobile-job-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.mobile-job-customer{font-size:19px;font-weight:850;margin-top:8px;letter-spacing:-.25px}.mobile-job-site{font-size:14px;color:#4e535a;font-weight:650;margin-top:1px}.mobile-job-summary{margin-top:9px}.mobile-job-meta{display:flex;justify-content:space-between;gap:10px;align-items:center;color:var(--muted);font-size:12px;margin-top:10px;padding-top:9px;border-top:1px solid #eef0f2}.engineer-job-hero{background:linear-gradient(120deg,#3e2941,#632d72);color:#fff;border-radius:14px;padding:16px 18px;margin-bottom:13px}.engineer-job-hero .ref{color:#ffd39a}.engineer-job-hero .badge{border:1px solid rgba(255,255,255,.2)}.engineer-job-customer{font-size:25px;font-weight:850;margin-top:9px}.engineer-job-site{font-size:16px;margin-top:2px;color:#f0e7f2}.engineer-job-type{font-size:12px;margin-top:9px;color:#e3d7e6;text-transform:uppercase;letter-spacing:.45px}.engineer-job-grid{max-width:800px;margin:0 auto}.job-essential h2{font-size:20px;margin-top:15px}.job-description{font-size:15px;line-height:1.48}.job-appointment{display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);padding-bottom:12px}.job-appointment span{color:var(--muted);font-size:12px;text-transform:uppercase;font-weight:750}.job-appointment b{font-size:15px}.engineer-workflow{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.engineer-workflow form{margin:0}.engineer-action{width:100%;min-height:47px}.mobile-contact{min-height:43px}.completion-card{border-top:4px solid var(--orange)}.complete-btn{width:100%;margin-top:14px;min-height:49px}.signature-wrap{margin-top:14px}.signature-wrap>label{display:block;font-size:12px;font-weight:800;margin-bottom:6px}.signature-wrap canvas{display:block;width:100%;height:180px;background:#fff;border:2px dashed #bfc6ce;border-radius:10px;touch-action:none}.signed-box{border:1px solid var(--line);border-radius:10px;padding:11px;margin-top:12px;background:#fafafa}.signed-box img{display:block;max-width:100%;height:110px;object-fit:contain;object-position:left center;margin-top:8px;background:#fff;border-radius:7px}.engineer-head{margin-bottom:13px}
@media(max-width:1100px){.cards{grid-template-columns:repeat(3,1fr)}.engineer-board{grid-template-columns:repeat(2,1fr)}.split{grid-template-columns:1fr}.brand{width:230px;min-width:230px}.brand img{width:210px}.nav a{padding:9px 8px;font-size:12.5px}}
@media(max-width:760px){
  body{font-size:14px}.topbar{height:auto;min-height:68px;flex-wrap:wrap;padding:8px 12px}.brand{width:205px;min-width:205px;padding-right:5px}.brand img{width:195px;max-height:48px}.userbox{margin-left:auto;font-size:11px}.userbox span{display:none}.nav{order:3;width:100%;flex-basis:100%;padding-top:5px;border-top:1px solid #f0f1f2;margin-top:6px}.nav a{font-size:12px;padding:8px 9px}.layout{padding:12px}.page-head{display:block}.page-head h1{font-size:24px}.page-head .actions{margin-top:10px}.cards{grid-template-columns:repeat(2,1fr)}.metric{padding:13px}.metric .value{font-size:25px}.field,.field.half,.field.third,.field.quarter{grid-column:1/-1}.engineer-board,.charts{grid-template-columns:1fr}.hero-call{padding:14px}.bar-row{grid-template-columns:105px 1fr 32px}.table{min-width:760px}.section{padding:14px}.engineer-metrics{grid-template-columns:repeat(2,1fr)}.engineer-job-customer{font-size:22px}.engineer-workflow{grid-template-columns:1fr}.engineer-action{min-height:50px;font-size:15px}.signature-wrap canvas{height:170px}.mobile-job{padding:13px}.mobile-job-customer{font-size:18px}.btn{min-height:42px}.filterbar{display:grid;grid-template-columns:1fr}.filterbar .field{min-width:0}.compact-form{max-width:none}
}
@media print{.topbar,.page-head .actions,.filterbar,.workflow,.btn{display:none!important}.layout{max-width:none;padding:0}.card{box-shadow:none}.section{break-inside:avoid}.table{min-width:0}.table th,.table td{font-size:10px;padding:6px}}
/* Job photo capture & gallery */
.section-title-row{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.section-title-row h2{margin-bottom:3px}.section-title-row p{margin:0}.photo-count{display:inline-flex;align-items:center;justify-content:center;min-width:64px;padding:5px 9px;border-radius:999px;background:#f4eef6;color:var(--purple);font-size:11px;font-weight:800;white-space:nowrap}.photo-upload{margin:14px 0 16px;padding:14px;border:1px solid #ece2ef;border-radius:12px;background:linear-gradient(120deg,#fffaf4,#fcf9fd)}.camera-actions{display:flex;gap:9px;flex-wrap:wrap;margin:4px 0 9px}.camera-button{position:relative;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:10px 15px;border-radius:10px;background:var(--purple);color:#fff;font-weight:800;cursor:pointer}.camera-button.secondary{background:#fff;color:#444a51;border:1px solid #d5dae0}.camera-button input{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer}.photo-help{font-size:11.5px;margin:0 0 10px}.photo-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.photo-card{border:1px solid var(--line);border-radius:11px;overflow:hidden;background:#fff}.photo-link{display:block;aspect-ratio:4/3;background:#f0f1f3}.photo-link img{display:block;width:100%;height:100%;object-fit:cover}.photo-info{padding:9px 10px}.photo-info b{display:block;font-size:12px;color:#393d43}.photo-info small{display:block;color:var(--muted);font-size:10.5px;line-height:1.35;margin-top:5px}.photo-caption{font-size:12px;margin-top:4px;line-height:1.35}.photo-empty{grid-column:1/-1;text-align:center;padding:22px;border:1px dashed #d8dce1;border-radius:10px;color:var(--muted);background:#fafbfc}
@media(max-width:760px){.photo-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.camera-actions{display:grid;grid-template-columns:1fr 1fr}.camera-button{width:100%;min-height:50px}.photo-upload{padding:12px}.section-title-row{align-items:center}}
@media(max-width:430px){.photo-grid{grid-template-columns:1fr}.camera-actions{grid-template-columns:1fr}}

/* V4 smart operations additions */
.header-tools{display:flex;align-items:center;gap:12px;margin-left:12px}.notif-link{position:relative;width:38px;height:38px;border:1px solid var(--line);border-radius:10px;display:grid;place-items:center;background:#fff;font-size:17px}.notif-link:hover{background:#faf7fb}.notif-link span{position:absolute;right:-5px;top:-6px;min-width:19px;height:19px;padding:0 5px;border-radius:10px;background:var(--orange);color:#fff;font-size:10px;font-weight:850;display:grid;place-items:center}.notif-link.quiet{opacity:.65}
.smart-tip{max-width:1120px;background:linear-gradient(90deg,#fff7ec,#fbf7fc);border:1px solid #eadfe9;border-left:4px solid var(--orange);border-radius:11px;padding:11px 14px;margin:-4px 0 14px;color:#50545a}.smart-tip b{color:var(--purple)}
.allocation-alert{display:flex;justify-content:space-between;align-items:center;gap:12px;background:linear-gradient(100deg,#fff1de,#fbf4fd);border:1px solid #ead7ed;border-left:5px solid var(--orange);padding:13px 15px;border-radius:12px;margin-bottom:13px;color:#333}.allocation-alert b{color:var(--purple)}.allocation-alert span{color:var(--muted);font-size:12px}.new-job-pill{display:inline-block;margin-right:5px;background:var(--orange);color:#fff;border-radius:999px;padding:3px 7px;font-size:9px;font-weight:900;letter-spacing:.4px}.engineer-section-head{display:flex;justify-content:space-between;align-items:center;margin:18px 2px 8px}.engineer-section-head h2{font-size:17px;margin:0}.engineer-section-head span{font-size:11px;color:var(--muted)}.compact-empty{padding:18px}.mini-empty{padding:8px 2px 18px}
.next-action-card{border-top:4px solid var(--orange)}.next-action-label{font-size:10px;font-weight:900;letter-spacing:1px;color:var(--orange);margin-bottom:9px}.workflow-done{display:flex;align-items:center;gap:10px;color:var(--muted)}.contact-actions{margin-top:14px}.template-chips{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;padding:2px 0 12px}.template-chip{width:100%;min-height:46px;border:1px solid #d9dce1;background:#fff;border-radius:18px;padding:8px 12px;font-size:11px;line-height:1.2;font-weight:700;color:#50545a;cursor:pointer;white-space:normal;text-align:center}.template-chip:hover{border-color:#b999c3;background:#fbf8fc}.attention-text{color:var(--warn)}details.collapsible{padding:0;overflow:hidden}details.collapsible summary{cursor:pointer;padding:15px 17px;font-weight:800;display:flex;justify-content:space-between;list-style:none}details.collapsible summary::-webkit-details-marker{display:none}details.collapsible summary span{background:#f0ebf2;color:var(--purple);border-radius:999px;padding:2px 8px;font-size:10px}.details-body{padding:0 17px 17px;border-top:1px solid var(--line);padding-top:15px}

/* Notifications */
.notification-list{display:grid;gap:8px;max-width:900px}.notification-item{display:grid;grid-template-columns:38px 1fr;gap:10px;padding:13px 15px;background:#fff;border:1px solid var(--line);border-radius:12px;color:var(--text);box-shadow:var(--shadow)}.notification-item.unread{border-left:5px solid var(--orange);background:#fffdf9}.notification-icon{width:34px;height:34px;border-radius:10px;background:#f4eef6;display:grid;place-items:center}.notification-top{display:flex;justify-content:space-between;gap:12px}.notification-top span{color:var(--muted);font-size:11px}.notification-context{margin-top:5px;color:var(--muted);font-size:12px;display:flex;gap:8px;align-items:center;flex-wrap:wrap}

/* Engineer diary */
.diary-wrap{overflow:auto;margin-bottom:16px;padding:0}.diary-grid{display:grid;grid-template-columns:165px repeat(7,minmax(155px,1fr));min-width:1270px}.diary-corner,.diary-day-head,.diary-engineer-name,.diary-cell{border-right:1px solid #edf0f2;border-bottom:1px solid #edf0f2}.diary-corner{padding:13px;font-size:10px;font-weight:850;text-transform:uppercase;letter-spacing:.6px;background:#f7f8fa;position:sticky;left:0;z-index:5}.diary-day-head{padding:10px 9px;background:#f7f8fa;text-align:center}.diary-day-head b{display:block;font-size:12px}.diary-day-head span{font-size:10.5px;color:var(--muted)}.diary-day-head.today{background:#fff2e1;color:#a35b00}.diary-engineer{display:contents}.diary-engineer-name{padding:11px;background:#fff;position:sticky;left:0;z-index:4;min-height:92px}.diary-engineer-name b{display:block;font-size:13px}.diary-engineer-name span{display:block;color:var(--muted);font-size:10.5px;margin-top:4px}.diary-cell{padding:6px;min-height:92px;background:#fff}.free-slot{display:block;color:#a1a6ad;font-size:11px;text-align:center;padding-top:25px}.diary-job,.diary-block{display:block;position:relative;border-radius:8px;padding:7px 8px;margin-bottom:5px;font-size:10.5px;line-height:1.25}.diary-job{background:#f5eff7;border-left:3px solid var(--purple);color:#303338}.diary-job:hover{background:#eee3f1}.diary-job b,.diary-job span,.diary-job small,.diary-block b,.diary-block span,.diary-block small{display:block}.diary-job span,.diary-job small,.diary-block span,.diary-block small{margin-top:2px;color:#687079}.diary-time{font-size:9.5px;font-weight:850;color:#5a6068!important;margin-bottom:3px}.diary-job.done{opacity:.55}.diary-job.conflict,.diary-block.conflict{outline:2px solid var(--danger)}.diary-job em,.diary-block em{display:inline-block;margin-top:4px;background:var(--danger);color:#fff;font-size:8px;font-style:normal;font-weight:900;border-radius:4px;padding:2px 4px}.diary-block{background:#eceef1;border-left:3px solid #757c85}.diary-block b{color:#41464d}.block-delete{position:absolute;right:3px;top:3px}.block-delete button{border:0;background:transparent;color:#7c8188;font-weight:900;cursor:pointer;font-size:14px}.unallocated-row .diary-engineer-name,.unallocated-cell{background:#fff8f8}.unallocated-row .diary-engineer-name b{color:var(--danger)}.unscheduled-list{display:grid;gap:6px;margin-top:12px}.unscheduled-job{display:flex;gap:12px;align-items:center;padding:10px 11px;border:1px solid var(--line);border-radius:9px;color:var(--text)}.unscheduled-job b{color:var(--purple);min-width:145px}.unscheduled-job span{color:#555b63}.my-diary-days{display:grid;gap:10px;max-width:800px;margin:0 auto 16px}.my-diary-day{padding:12px}.my-diary-day.today{border-top:4px solid var(--orange)}.my-diary-date{display:flex;justify-content:space-between;gap:10px;border-bottom:1px solid var(--line);padding-bottom:8px;margin-bottom:8px}.my-diary-date span{color:var(--muted)}.my-diary-day .diary-job,.my-diary-day .diary-block{font-size:12px;padding:10px;margin:7px 0}.my-diary-free{text-align:center;color:var(--muted);padding:16px}

/* Smarter engineer board */
.smart-board{padding:14px}.engineer-card-head{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.engineer-card-head h3{font-size:16px}.engineer-state{display:flex;gap:5px;flex-wrap:wrap;align-items:center;margin-top:4px;font-size:11px;color:var(--muted)}.availability{display:inline-flex;border-radius:999px;padding:3px 7px;font-size:9.5px!important;font-weight:850;color:#fff!important}.availability.active{background:var(--blue)}.availability.blocked{background:#6c737c}.availability.free{background:var(--ok)}.engineer-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:5px;margin:12px 0}.engineer-summary span{background:#f7f8fa;border-radius:7px;padding:7px 4px;text-align:center;font-size:9.5px;color:var(--muted)}.engineer-summary b{display:block;font-size:13px;color:#34383e}.board-job{display:block;border-top:1px solid #eef0f2;padding:9px 2px;color:var(--text)}.board-job>div{display:flex;gap:5px;align-items:center}.board-job b{display:block;font-size:11.5px;margin-top:3px}.board-job small{display:block;color:var(--muted);font-size:10.5px;margin-top:2px}.board-more{text-align:center;padding:8px}.unallocated-panel{border-left:5px solid var(--danger)}

/* Admin / imports */
.user-contact-form{display:grid;grid-template-columns:1fr 1fr auto;gap:4px}.user-contact-form input,.inline-form input{min-width:115px;padding:7px;border:1px solid var(--line);border-radius:7px}.inline-form{display:flex;gap:5px}.csv-import{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:11px;background:#fafafa;border:1px dashed #d7dce1;border-radius:10px}.csv-import input{max-width:100%}

@media(max-width:760px){
  .header-tools{margin-left:auto;gap:7px}.notif-link{width:34px;height:34px}.topbar .userbox{margin-left:0}.allocation-alert{font-size:12px}.template-chips{grid-template-columns:1fr;margin-left:0;margin-right:0}.template-chip{min-height:42px;font-size:12px}.notification-item{grid-template-columns:30px 1fr;padding:11px}.notification-icon{width:29px;height:29px}.notification-top{display:block}.notification-top span{display:block;margin-top:2px}.engineer-summary{grid-template-columns:repeat(2,1fr)}.smart-board{padding:12px}.user-contact-form{grid-template-columns:1fr}.csv-import{display:grid}.unscheduled-job{display:block}.unscheduled-job b{display:block;margin-bottom:3px}.my-diary-day .diary-job,.my-diary-day .diary-block{font-size:12px}.contact-actions{display:grid;grid-template-columns:1fr 1fr}.contact-actions .btn{width:100%}
}

/* V4 live engineer availability picker */
.availability-picker{margin:18px 0 4px;padding:15px;border:1px solid #e4e7eb;border-radius:14px;background:#fafbfc}
.availability-picker-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:12px}
.availability-picker-head>div{display:flex;flex-direction:column;gap:2px}.availability-picker-head span{font-size:12px;color:#69707a}.availability-picker-head a{font-size:12px;font-weight:700;color:#d87513;text-decoration:none;white-space:nowrap}
.availability-options{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:8px}
.avail-engineer{appearance:none;text-align:left;border:1px solid #d8dde3;border-radius:11px;background:#fff;padding:10px 11px;cursor:pointer;display:flex;flex-direction:column;gap:3px;color:#25292e;transition:.15s ease}
.avail-engineer b{font-size:13px}.avail-engineer span{font-size:11px;color:#69707a}.avail-engineer.free{border-left:4px solid #2d936c}.avail-engineer.busy{border-left:4px solid #c95454;background:#fffafa}.avail-engineer:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgba(0,0,0,.06)}.avail-engineer.selected{outline:2px solid #ef8b22;outline-offset:1px;background:#fff8ef}
@media(max-width:720px){.availability-picker-head{align-items:flex-start}.availability-options{grid-template-columns:1fr 1fr}.avail-engineer{min-height:58px}}
@media(max-width:460px){.availability-options{grid-template-columns:1fr}}

/* V5 simplified allocation, reporting and navigation */
.quick-allocate{display:grid;grid-template-columns:minmax(220px,.8fr) minmax(0,2fr);gap:18px;align-items:center;padding:16px 18px;margin:-2px 0 14px;border-left:5px solid var(--orange);background:linear-gradient(100deg,#fffaf4,#fff)}
.quick-allocate-copy h2{margin:2px 0 4px;font-size:18px}.quick-allocate-copy p{margin:0;color:var(--muted);font-size:12px}.eyebrow{display:block;font-size:9.5px;font-weight:900;letter-spacing:.9px;color:var(--orange);margin-bottom:3px}
.quick-allocate-form{display:grid;grid-template-columns:1.2fr 1fr .75fr auto auto;gap:8px;align-items:end}.qa-field label{display:block;font-size:10px;font-weight:800;color:var(--muted);margin:0 0 4px}.qa-field input,.qa-field select{width:100%;height:40px;border:1px solid #ced4db;border-radius:9px;padding:7px 9px;background:#fff;font:inherit}
.diary-allocate-form{max-width:760px}.diary-quick-add{display:inline-block;margin-top:7px;font-size:10px;font-weight:800;color:var(--orange)}
.diary-block.activity-Support{border-left-color:#24698e;background:#edf6fb}.diary-block.activity-Install{border-left-color:#5b226f;background:#f5eff7}.diary-block.activity-PPM{border-left-color:#22704a;background:#edf7f1}.diary-block.activity-Office{border-left-color:#68717c;background:#f1f3f5}.diary-block.activity-Workshop{border-left-color:#9a681d;background:#fff7e9}.diary-block.activity-Annual-Leave{border-left-color:#ef7f0a;background:#fff3e5}.diary-block.activity-Absence{border-left-color:#bd2935;background:#fff0f1}
.report-secondary-metrics{grid-template-columns:repeat(3,minmax(0,1fr))!important}.report-visual-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:16px}.report-visual{margin-bottom:0;min-height:245px}.gauge-card{display:flex;flex-direction:column}.gauge{width:165px;height:165px;border-radius:50%;margin:auto;display:grid;place-items:center;position:relative}.gauge:after{content:"";position:absolute;width:118px;height:118px;border-radius:50%;background:#fff}.gauge>div{position:relative;z-index:2;text-align:center}.gauge b{display:block;font-size:27px}.gauge span{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}.donut-wrap{display:grid;grid-template-columns:145px 1fr;gap:16px;align-items:center}.donut{width:145px;height:145px;border-radius:50%;display:grid;place-items:center;position:relative}.donut:after{content:"";position:absolute;width:92px;height:92px;background:#fff;border-radius:50%}.donut>div{position:relative;z-index:2;text-align:center}.donut b{display:block;font-size:25px}.donut span{font-size:10px;color:var(--muted)}.donut-legend{display:grid;gap:6px}.donut-legend-row{display:grid;grid-template-columns:10px 1fr auto;gap:7px;align-items:center;font-size:10.5px}.donut-legend-row>span{width:9px;height:9px;border-radius:50%}.donut-legend-row b{font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.donut-legend-row em{font-style:normal;color:var(--muted);font-weight:800}.report-line{margin-bottom:16px}.report-line svg{display:block;width:100%;height:auto;max-height:280px;overflow:visible}.chart-grid line{stroke:#e6e9ed;stroke-width:1}.chart-grid text,.chart-labels text{font-size:10px;fill:#737982}.chart-line{fill:none;stroke:#5b226f;stroke-width:4;stroke-linecap:round;stroke-linejoin:round}.report-line circle{fill:#ef7f0a;stroke:#fff;stroke-width:2}
.site-nav{margin:14px 0;background:#fafbfc;border:1px solid var(--line);border-radius:12px;padding:12px}.site-nav.compact{margin:14px 0 6px}.site-nav-head{display:flex;justify-content:space-between;align-items:center;gap:12px}.site-nav-head b{display:block;font-size:13px;line-height:1.35}.site-nav-actions{display:flex;gap:7px;flex-shrink:0}.map-preview{margin-top:10px;border-top:1px solid var(--line);padding-top:10px}.map-preview iframe{display:block;width:100%;height:260px;border:0;border-radius:10px;background:#eef0f2}
@media(max-width:900px){.quick-allocate{grid-template-columns:1fr}.quick-allocate-form{grid-template-columns:1fr 1fr}.quick-allocate-form .btn{width:100%}.report-visual-grid{grid-template-columns:1fr 1fr}.report-visual-grid .report-visual:last-child{grid-column:1/-1}.donut-wrap{grid-template-columns:145px 1fr}}
@media(max-width:620px){.quick-allocate-form{grid-template-columns:1fr}.report-secondary-metrics{grid-template-columns:repeat(2,1fr)!important}.report-visual-grid{grid-template-columns:1fr}.report-visual-grid .report-visual:last-child{grid-column:auto}.site-nav-head{display:block}.site-nav-actions{margin-top:9px;display:grid;grid-template-columns:1fr 1fr}.site-nav-actions .btn{width:100%}.map-preview iframe{height:220px}.donut-wrap{grid-template-columns:120px 1fr}.donut{width:120px;height:120px}.donut:after{width:78px;height:78px}.gauge{width:145px;height:145px}.gauge:after{width:103px;height:103px}}
.report-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:760px){.report-kpi-grid{grid-template-columns:repeat(2,1fr)}}


/* V6 lean navigation and single-action diary */
.header-tools{display:flex;align-items:center;gap:9px;margin-left:10px}.header-new-fault{white-space:nowrap;padding:9px 12px}.clean-head{margin-bottom:16px}.diary-page-head{align-items:flex-start}.diary-head-controls{display:grid;gap:8px;justify-items:end}.diary-head-controls>.actions{flex-wrap:nowrap}.diary-allocate-main{min-width:108px}.diary-quick-add{appearance:none;border:0;background:transparent;padding:0;margin-top:7px;font:inherit;font-size:10px;font-weight:800;color:var(--orange);cursor:pointer;text-align:left}.allocate-modal{border:0;padding:0;border-radius:16px;width:min(500px,calc(100vw - 28px));box-shadow:0 28px 80px rgba(20,24,30,.25);background:transparent}.allocate-modal::backdrop{background:rgba(26,29,34,.36);backdrop-filter:blur(2px)}.allocate-dialog-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:20px}.allocate-modal-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.allocate-modal-head h2{margin:2px 0 4px;font-size:23px}.allocate-modal-head p{margin:0 0 17px;color:var(--muted);font-size:12.5px;line-height:1.45}.modal-close{appearance:none;border:0;background:#f2f3f5;border-radius:50%;width:34px;height:34px;line-height:30px;font-size:23px;color:#666;cursor:pointer;flex:none}.modal-label{display:block;font-size:11.5px;font-weight:800;color:#5b6169;margin-bottom:6px}.modal-select{width:100%;height:46px;border:1px solid #cdd3da;border-radius:10px;background:#fff;padding:0 11px;font:inherit;font-weight:700}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px;padding-top:15px;border-top:1px solid var(--line)}
@media(max-width:1200px){.header-new-fault{padding:8px 10px;font-size:12px}.brand{width:215px;min-width:215px}.brand img{width:200px}.nav a{padding:9px 7px}}
@media(max-width:760px){.header-new-fault{order:0;min-height:36px!important;padding:7px 9px;font-size:11.5px}.diary-head-controls{justify-items:stretch;margin-top:10px}.diary-head-controls>.actions{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.diary-head-controls .btn{min-height:38px;padding:7px 8px;font-size:11.5px}.diary-allocate-main{width:100%}.allocate-dialog-card{padding:17px}.modal-actions{display:grid;grid-template-columns:1fr 1fr}}

/* V7 completed client job-card actions */
.job-card-actions{border-left:4px solid var(--orange);padding:18px 20px;margin:14px 0 16px;background:linear-gradient(180deg,#fff,#fffaf4)}
.job-card-action-head{display:flex;justify-content:space-between;align-items:flex-start;gap:18px}.job-card-action-head h2{margin:2px 0 5px}.job-card-action-head p{margin:0;color:var(--muted);max-width:760px}.complete-dot{display:grid;place-items:center;width:36px;height:36px;border-radius:50%;background:#e9f7ef;color:#187a42;font-weight:900;font-size:18px;flex:0 0 auto}.job-card-buttons{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px;align-items:center}.job-card-buttons form{margin:0}.email-job-card{max-width:850px}.email-status{display:flex;justify-content:flex-end;margin-bottom:12px}.status-dot{display:inline-flex;align-items:center;border-radius:999px;padding:6px 10px;background:#f3f4f6;color:#616772;font-size:12px;font-weight:700}.status-dot.good{background:#e9f7ef;color:#187a42}
@media(max-width:700px){.job-card-action-head{align-items:center}.job-card-buttons{display:grid;grid-template-columns:1fr}.job-card-buttons .btn,.job-card-buttons form,.job-card-buttons form button{width:100%;text-align:center}.complete-dot{width:32px;height:32px}}

/* V8 PPM checklist */
.ppm-checklist{border-top:4px solid #ef7d00}.ppm-check-tools{display:flex;align-items:center;gap:12px;margin-bottom:12px;flex-wrap:wrap}.ppm-check-row{display:grid;grid-template-columns:minmax(220px,1.5fr) minmax(230px,1fr) minmax(170px,1fr);gap:10px;align-items:center;padding:10px 0;border-top:1px solid #e3e6ea}.ppm-check-label{font-weight:650}.ppm-check-label small{display:block;font-weight:400;color:#727984;margin-top:3px}.ppm-check-options{display:flex;gap:6px}.ppm-choice{flex:1;text-align:center;border:1px solid #d9dee4;border-radius:8px;padding:8px 5px;font-weight:700;background:#fff;cursor:pointer}.ppm-choice input{margin-right:4px}.ppm-note{min-width:0}.ppm-save{margin-top:14px;width:100%}.ppm-check-row.read-only{grid-template-columns:1fr auto}.ppm-result{border-radius:999px;padding:5px 9px;font-size:12px;font-weight:800;background:#f0f2f4}.ppm-result.pass{background:#eaf7ef;color:#176035}.ppm-result.fail{background:#fff0ef;color:#9c1c14}.ppm-result.na{background:#f2f3f5;color:#555d67}@media(max-width:760px){.ppm-check-row{grid-template-columns:1fr}.ppm-check-options{width:100%}.ppm-note{width:100%}.ppm-check-tools .btn{width:100%}}

/* V9 - richer CCTV PPM, still compact on mobile */
.cctv-profile{border-top:3px solid var(--orange,#ef7d00)}
.cctv-profile-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.cctv-profile-summary>div{padding:11px 12px;border:1px solid #e3e6ea;border-radius:10px;background:#fafbfc}
.cctv-profile-summary span{display:block;font-size:11px;color:#737b86;text-transform:uppercase;letter-spacing:.04em;margin-bottom:3px}
.cctv-profile-summary b{font-size:14px}.ppm-profile-hint{font-size:12px;color:#69717d;margin:4px 0 14px}
@media(max-width:720px){.cctv-profile-summary{grid-template-columns:1fr 1fr}.ppm-check-row{padding-top:11px;padding-bottom:11px}}
.metric-link{display:block;text-decoration:none;color:inherit;position:relative;transition:transform .12s ease,box-shadow .12s ease,border-color .12s ease}.metric-link:hover{transform:translateY(-1px);box-shadow:0 10px 28px rgba(30,41,59,.10)}.metric-link.selected{border-color:#f28a00;box-shadow:0 0 0 2px rgba(242,138,0,.12)}.metric-hint{position:absolute;right:16px;bottom:12px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:#9aa1aa}.metric-link.selected .metric-hint{color:#f28a00}
.customer-search-wrap{position:relative}.customer-search-input{width:100%}.customer-search-results{position:absolute;left:0;right:0;top:calc(100% + 6px);z-index:50;background:#fff;border:1px solid #d8dde5;border-radius:14px;box-shadow:0 16px 38px rgba(30,41,59,.16);max-height:360px;overflow:auto;padding:6px}.customer-search-result{display:flex;flex-direction:column;gap:3px;width:100%;text-align:left;border:0;background:#fff;padding:11px 12px;border-radius:10px;cursor:pointer;color:#25282d}.customer-search-result:hover,.customer-search-result:focus{background:#fff5e8;outline:none}.customer-search-result b{font-size:14px}.customer-search-result span{font-size:12px;color:#717985;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.customer-search-empty{padding:14px;color:#717985;font-size:13px}
@media(max-width:760px){.customer-search-results{max-height:280px}.metric-hint{display:none}}

/* V10.3 user management */
.user-card-list{display:grid;gap:8px}.user-card{border:1px solid #e2e6ea;border-radius:12px;background:#fff;overflow:hidden}.user-card>summary{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;cursor:pointer;list-style:none}.user-card>summary::-webkit-details-marker{display:none}.user-card>summary span:first-child{display:grid;gap:3px}.user-card>summary small{color:#717985;font-weight:400}.user-card-chevron{font-size:24px;color:#9aa1aa}.user-card[open] .user-card-chevron{transform:rotate(90deg)}.user-edit-form{padding:4px 16px 16px;border-top:1px solid #eceff2}.switch-field{display:grid;align-content:end;gap:10px}.switch-field label,.engineer-create{display:flex;align-items:center;gap:8px}.switch-field input,.engineer-create input,.perm-check input{width:auto}.perm-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.perm-check{display:flex;align-items:center;gap:8px;padding:10px 12px;border:1px solid #e2e6ea;border-radius:10px;background:#fafbfc;font-weight:700}.perm-check:has(input:checked){border-color:#f5820a;background:#fff8ef}.user-action-row{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:16px}.add-user>summary{cursor:pointer;list-style:none}.add-user>summary::-webkit-details-marker{display:none}.add-user>summary span{display:grid;gap:3px}.add-user>summary small{color:#717985;font-weight:400}.add-user[open]>summary{padding-bottom:16px;margin-bottom:18px;border-bottom:1px solid #eceff2}.btn.danger{background:#b42318;color:white;border-color:#b42318}.btn.danger:disabled{opacity:.35;cursor:not-allowed}@media(max-width:850px){.perm-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:580px){.perm-grid{grid-template-columns:1fr}.user-action-row{align-items:stretch}.user-action-row form{width:100%}.user-action-row .btn,.user-action-row input{width:100%}}
\n.re-status{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:15px}.re-status>.actions{display:flex;gap:6px;flex-wrap:wrap}.re-search{position:relative;margin:10px 0 15px}.re-search>input{padding:13px}.re-search #reResults{display:none;position:absolute;z-index:50;left:0;right:0;top:calc(100% + 4px);background:#fff;border:1px solid #ddd;box-shadow:0 10px 25px #0002;max-height:380px;overflow:auto}.re-search #reResults.show{display:block}.re-search button{width:100%;display:grid;grid-template-columns:140px 1fr 80px;gap:10px;text-align:left;background:white;border:0;border-bottom:1px solid #eee;padding:10px;cursor:pointer}.re-search button:hover{background:#fff8ef}.re-search span{font-size:10px;color:#777}.re-search strong{font-size:12px}.re-search em{text-align:right;font-style:normal;font-weight:800}.re-table{overflow:auto}.re-table table{width:100%;min-width:850px;border-collapse:collapse}.re-table th,.re-table td{padding:6px 4px;border-bottom:1px solid #eee;text-align:left}.re-table th{font-size:10px;text-transform:uppercase;color:#777}.re-table input{padding:8px 6px;font-size:12px}.re-table td small{display:block;color:#777}.re-del{border:0;background:transparent;color:#a22;font-size:20px}.re-sum{display:grid;grid-template-columns:1fr auto}.re-sum span,.re-sum b{padding:7px 0;border-bottom:1px solid #eee}.re-sum .big{font-size:16px;color:#59267b;border:0}.re-default{display:block;margin:12px 0}.stack-actions{display:grid;gap:8px}@media(max-width:760px){.re-status{align-items:flex-start;flex-direction:column}.re-search button{grid-template-columns:1fr 70px}.re-search span{grid-column:1/-1}}\n\n/* V10.4.1 Repair Estimate polish */\n.re-status{position:sticky;top:8px;z-index:18;background:rgba(247,248,250,.96);backdrop-filter:blur(8px);padding:9px 10px;border:1px solid #e2e5e9;border-radius:12px;box-shadow:0 5px 18px rgba(0,0,0,.05)}\n.re-status>b{display:inline-flex;align-items:center;min-height:34px;padding:0 12px;border-radius:999px;background:#f1edf5;color:#59267b;font-size:12px;text-transform:uppercase;letter-spacing:.05em}\n.re-search>input{border:2px solid #e5e7eb}.re-search>input:focus{border-color:#ef7d00;box-shadow:0 0 0 3px rgba(239,125,0,.10)}\n.re-table td:nth-child(2) input{min-width:250px}.re-table td:nth-child(1) input{min-width:95px}.re-table td:nth-child(n+3):nth-child(-n+6) input{min-width:80px}\n.re-sum .big{font-weight:800}.re-default{background:#fff8ef;border:1px solid #f5d7b4;border-radius:8px;padding:10px 12px}\n@media(max-width:760px){.re-status{top:4px}.re-table{margin-left:-6px;margin-right:-6px}.re-search #reResults{max-height:330px}}\n